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Glaze360 UltraVoice™ Agent
Sub-500ms LatencySimulated Inbound Emergency Dispatch • 100% CRM Synced
Thanks for calling Horizon Dental! This is Maya, their AI concierge. Are you looking to schedule a new patient exam or reschedule an existing appointment?
Hi Maya, I broke a molar earlier today and need an urgent emergency slot if possible.
I am so sorry to hear that David, let's get you taken care of right away. Dr. Miller has an emergency priority opening today at 3:15 PM or tomorrow morning at 8:30 AM. Which works best for you?
3:15 PM today is perfect. Does Dr. Miller take Delta Dental?
Yes, we are in-network with Delta Dental Premier and PPO! I've booked your 3:15 PM priority slot and sent a SMS confirmation with instant check-in paperwork. Anything else I can assist with?
