Privacy Policy
Last updated: 2026
1. Information We Collect
We collect contact details you submit via our booking forms (name, email, phone, company) and usage data from interactions with our AI voice agents and lead-capture systems. Call recordings and transcripts may be processed to improve model accuracy.
2. How We Use Your Information
Your information is used to schedule strategy sessions, deliver AI growth services, generate ROI projections, and provide ongoing optimization. We never sell personal data to third parties.
3. Data Security
All data is encrypted in transit and at rest. We operate under SOC2 and HIPAA-compliant infrastructure with role-based access controls and continuous monitoring.
4. Data Retention
Active client data is retained for the duration of engagement plus 90 days. Deidentified analytics may be retained longer for product improvement.
5. Your Rights
You may request access, correction, or deletion of your personal data at any time by contacting team@glaze360.com.